Return Policy
We want you to be completely satisfied with our handmade jewelry products. If for any reason you are not happy with your purchase, we offer a hassle-free return policy.
Returns
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You can initiate a return within 30 days of receiving your order.
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All returned items must be in their original condition and packaging. They should not show any signs of wear, use or damage.
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For hygiene reasons, earrings are not returnable.
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Returns that fail to meet the above criteria will not be accepted.
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To initiate a return, please email us at go2boho@gmail.com with your order number, the name of the item(s) you wish to return and the reason for the return.
Refunds
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Once we receive and inspect your returned item(s), we will process your refund in the original form of payment.
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Refunds may take up to 14 business days to appear in your account, depending on your bank or credit card issuer.
Exchange
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If you wish to exchange an item, please email us at go2boho@gmail.com with your order number, the name of the item(s) you wish to exchange and the reason for the exchange.
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Exchanges are subject to availability of stock. If a replacement item is not available, we will issue a refund.
Shipping
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You will be responsible for the cost of return shipping. Shipping costs are non-refundable.
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If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
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Shipping charges for the original purchase are non-refundable.
Note: This return policy is only applicable to purchases made through our website. If you purchased our products from any other platform, please refer to their relevant return policies.